The 17 Essential Qualities of a Team Player: becoming the kind of person every team wants by John C. Maxwell
If you want to have a better team, you have to develop better players. Great team players, like great teams, are formed from the inside out. Maxwell teaches the core qualities that anybody can understand and apply to their life. If you learn the 17 essential qualities of a team player, you can become the kind of person every team wants. If everyone on your team does it, there will be no holding you back.
59 Seconds: Change Your Life in Under a Minute by Richard Wiseman
A psychologist and best-selling author gives us a myth-busting response to the self-help movement, with tips and tricks to improve your life that come straight from the scientific community.
A Whack on the Side of the Head: How You Can Be More Creative By Roger Von Oech
This is the 25th anniversary edition of the creativity classic by Dr. Roger von Oech. Over the years, A WHACK ON THE SIDE OF THE HEAD has been praised by business people, educators, scientists, homemakers, artists, youth leaders, and many more. The book has been stimulating creativity in millions of readers, translated into eleven languages, and used in seminars around the world.
The Art of Convening: Authentic Engagement in Meetings, Gatherings, and Conversations by Craig and Patricia Neal
Craig and Patricia Neal find that often the missing element is authentic engagement. Here they provide a rubric for successful meetings centered around a nine-step "Convening Wheel." Roll your way to authentic engagement with this book intended for those who wish to maximize their meeting potential.
Be Your Own Brand by David McNally and Karl D. Speak
McNally, an author, speaker, and consultant in leadership and brands, and Speak, an author, speaker, and specialist in brand building, explain the concept of developing a personal brand as a process of discovering one's self and aspirations, arguing that the best way to establish a strong, memorable brand is to make a positive difference in the lives of others through lasting impressions that build trusting relationships.
Better: A Surgeon's Notes on Performance by Atul Gawande
Atul Gawande, the New York Times bestselling author of Complications, examines, in riveting accounts of medical failure and triumph, how success is achieved in this complex and risk-filled profession. At once unflinching and compassionate, Better is an exhilarating journey, narrated by "arguably the best nonfiction doctor-writer around" (Salon.com).
Blink: The Power of Thinking Without Thinking by Malcom Gladwell
In this best-seller, a staff writer for The New Yorker weighs the factors that determine good decision-making. Drawing on recent cognitive research, Gladwell concludes that those who quickly filter out extraneous information generally make better decisions than those who discount their first impressions.
Delivering Happiness: A Path to Profits, Passion and Purpose by Tony Hsieh
Zappos CEO Hsieh offers a compelling account of his transformation from callow Harvard student entrepreneur through his years as a dot-com wunderkind to the creator of a formidable brand. An uplifting tale of entrepreneurial success, personal growth, and redemption.
Drive: The Surprising Truth about What Motivates Us by Daniel H. Pink
Pink argues that the secret to high performance and satisfaction in today's world is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world.
Eat That Cookie: Make Workplace Positivity Pay Off by Liz Jazwiec
In her new book, Eat THAT Cookie! How Workplace Positivity Pays Off...For Individuals, Teams and Organizations, Liz gets real about all that and more. In her darkly humorous, ever-so-slightly sarcastic style -after all she was an ER nurse - she builds a case for the powerful benefits of a positive workplace.
Effective Project Management: Identify and Manage Risk, Plan and Budget, Keep Projects Under Control by Paul Roberts
Roberts, who is associated with a company that provides project management consulting, education, and resources, offers a guide for readers who have never managed a project before or who need to review the process.
Everything is Obvious: Once You Know the Answer by Duncan Watts
Drawing on the latest scientific research, along with a wealth of historical and contemporary examples, Watts shows how common sense reasoning and history conspire to mislead us into believing that we understand more about the world of human behavior than we do; and in turn, why attempts to predict, manage, or manipulate social and economic systems so often go awry. It seems obvious, for example, that people respond to incentives; yet policy makers and managers alike frequently fail to anticipate how people will respond to the incentives they create.
Failing Forward: turning mistakes into stepping-stones for success by Jon C. Maxwell
The major difference between achieving people and average people is their perception of and response to failure. John C. Maxwell covers the top reasons people fail and shows how to master fear instead of being mastered by it. Readers will discover that positive benefits can accompany negative experiences-if you have the right attitude. Chock full of action suggestions and real-life stories, Failing Forward will help men and women move beyond mistakes to fulfill their potential and achieve success.
Getting Naked: A Business Fable About Shedding the Fears That Sabotage Client Loyalty by Patrick Lencioni
Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable.
Getting Things Done: The Art of Stress-Free Productivity by David Allen
Based on the premise that productivity is directly proportional to one's ability to handle tasks in a relaxed manner, the author offers strategies for self-management that minimize stress and enhance one's focus and efficiency.
The Goal: A Process of Ongoing Improvement by Eliyahu M. Goldratt
Mr. Rogo, a plant manager, must improve his factory's efficiency or face its closing in just three months. His story contains a serious message for all managers in industry and explains the ideas which underline the Theory of Constraints.
The Go-Giver: A Little Story about a Powerful Business Idea by Bob Burg
Joe is a true go-getter, though sometimes he feels as if the harder and faster he works, the further away his goals seem to be. He seeks advice from the enigmatic Pindar, a legendary consultant referred to by his many devotees simply as the Chairman. Pindar's friends share with Joe the Five Laws of Stratospheric Success and teach him how to open himself up to the power of giving.
Good to Great: Why Some Companies Make the Leap, And Others Don't by James C. Collins
Collins follows his successful Built To Last (coauthor, with Jerry Porras), which showed how companies triumph over time, with this extensive analysis of how good, mediocre, and even bad companies can achieve enduring greatness
Gung Ho! turn on the people in any organization by Ken Blanchard and Sheldon Bowles
Through the inspirational story of business leaders Peggy Sinclair and Andy Longclaw, Blanchard and Bowles reveal the secret of Gung Ho--a revolutionary technique to boost enthusiasm and performance and usher in astonishing results for any organization. The three principles of Gung Ho are: The Spirit of the Squirrel, The Way of the Beaver, and The Gift of the Goose
These three cornerstones of Gung Ho are surprisingly simple and yet amazingly powerful. Whether your organization consists of one or is listed in the Fortune 500, this book ensures Gung Ho employees committed to success.
How Successful People Think: change your thinking, change your life by John C. Maxwell
Maxwell discusses how to be more creative and when to question popular thinking. Other topics include how to capture the big picture while focusing your thinking, tap into your creative potential, develop shared ideas, and derive lessons from the past to better understand the future. With these eleven keys to more effective thinking, he claims you can find the path to personal success.
The Leadership Code: five rules to lead by by Dave Ulrich, Norm Smallwood, and Kate Sweetman
Dave Ulrich, Norm Smallwood, and Kate Sweetman set out to crack the code of leadership. Drawing on decades of research experience, the authors conducted extensive interviews with a variety of respected CEOs, academics, experienced executives, and seasoned consultants - and heard the same five essentials repeated again and again. These five rules became The Leadership Code.
The authors break down great leadership into day-to-day actions, so that you know what to do Monday morning. Crack the leadership code-and take your leadership to the next level.
The Leader Who Had No Title: A Modern Fable on Real Success in Business and Life by Robin Sharma
You will learn how to work with and influence people like a superstar, regardless of your position; recognize and then seize opportunities in times of deep change; the real secrets of intense innovation; build a great team and become a "merchant of wow" with your customers; hard-hitting tactics to become mentally strong and physically tough enough to lead your field; defeat stress, build an unbeatable mind-set, unleash energy, and balance your personal life.
Made to Stick: Why Some Ideas Survive and Others Die by Chip Heath and Dan Heath
Why do some ideas thrive while others die? And how do we improve the chances of worthy ideas? In Made to Stick, accomplished educators and idea collectors Chip and Dan Heath tackle head-on these vexing questions. Inside, the brothers Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the "human scale principle," using the "Velcro Theory of Memory," and creating "curiosity gaps."
The Mentor Leader: Secrets to Building People and Teams That Win Consistently by Tony Dungy
In The Mentor Leader, Tony reveals what propelled him to the top of his profession and shows how you can apply the same approach to virtually any area of your life.
New Rules for Today's Workplace: Strategies for Success in the Virtual World by Sheryl Lindsell-Roberts
The author of 23 previous books, Lindsell-Roberts (135 Tips for Writing Successful Business Documents) here presents a solid introduction to getting started in today's "world of work." She focuses on four major areas-social networking, working effectively with different generations or cultures, presenting and meeting virtually, and working or managing virtually.
The Noticer: Sometimes, All a Person Needs Is A Little Perspective by Andy Andrews
Like The Traveler's Gift, The Noticer is a unique narrative is a blend of fiction, allegory, and inspiration. Gifted storyteller Andy Andrews helps us see how becoming a "noticer" just might change a person's life forever.
Nudge: Improving Decisions about Health, Wealth and Happiness by Richard H. Thaler
Nudge is about choices—how we make them and how we can make better ones. Drawing on decades of research in the fields of behavioral science and economics, it offers a new perspective on preventing the countless mistakes we make—ill-advised personal investments, consumption of unhealthy foods, neglect of our natural resources—and show us how sensible “choice architecture” can successfully nudge people toward the best decisions.
Orbiting The Giant Hairball: A Corporate Fool's Guide to Surviving with Grace by Gordon MacKenzie
Gordon McKenzie worked at Hallmark Cards for thirty years, many of which he spent inspiring his colleagues to slip the bonds of Corporate Normalcy and rise to orbit--to a mode of dreaming, daring and doing above and beyond the rubber-stamp confines of the administrative mind-set. In his deeply funny book, exuberantly illustrated in full color, he shares the story of his own professional evolution, together with lessons on awakening and fostering creative genius.
Organizing for Your Brain Type: Finding Your Own Solution to Managing Time, Paper, and Stuff by Lanna Nakone
Let your natural inclinations guide you toward gaining control of your environment and learn to live life on your own terms. Drawing on the science of brain function and her experience as a professional organizer, Lanna Nakone offers tailored and specific advice that will actually work to help you tame your desk, unclutter your closet, manage your time, and save your sanity.
Raving Fans: a revolutionary approach to customer service by Kenneth Blanchard and Sheldon Bowles
Written in a parable style, Raving Fans uses a simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.
America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
Silos, Politics & Turf Wars: a leadership fable about destroying the barriers that turn colleagues into competitors by Patrick Lencioni
Lencioni addresses the costly and maddening issue of silos, the barriers that create organizational politics. Silos devastate organizations, kill productivity, push good people out the door, and jeopardize the achievement of corporate goals.
Silos, Politics, and Turf Wars is a fictional—but eerily realistic—story about Jude Cousins, an eager young management consultant struggling to launch his practice by solving one of the more universal and frustrating problems faced by his clients. Through trial and error, he develops a simple yet ground-breaking approach for helping them transform confusion and infighting into clarity and alignment.
Six Thinking Hats: An Essential Approach To Business Management by Edward De Bono
Using case studies & real-life examples, the author shows how each of us can become a better thinker through deliberate role-playing. He outlines a brisk, disciplined approach that both individuals & businesses (from start-ups to major corporations) can adopt to create a climate of clearer thinking, improved communication, & greater creativity.
Switch: How to Change Things When Change is Hard by Chip Heath and Dan Heath
Psychologists have discovered that our minds are ruled by two different systems-the rational mind and the emotional mind-that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. This tension can doom a change effort-but if it is overcome, change can come quickly. In Switch,the Heaths show how everyday people-employees and managers, parents and nurses-have united both minds and, as a result, achieved dramatic results
Tell To Win: Connect, Persuade, and Triumph with the Hidden Power of Story by Peter Guber
In Tell to Win, Guber shows how to move beyond soulless Power Point slides, facts, and figures to create purposeful stories that can serve as powerful calls to action.
The Three Signs of a Miserable Job: A Fable for Managers (and their employees) by Patrick Lencioni
In this business fable, Lencioni, an executive and organizational consultant, takes on a universal topic--misery at work--and presents a simple model that managers can use to make any job more rewarding and fulfilling.
Ties to Tattoos: Turning Generational Differences Into a Competitive Advantage by Sherri Elliott-Yeary
For the first time in history, the American workforce is comprised of four distinct generations: Traditionalists, Boomers, Xers, and Millennials. Additionally, today's workforce brings with it a new set of challenges and opportunities: the looming labor shortage, sagging productivity, knowledge transfer, the language barrier, and stereotypes.
Ties to Tattoos provides keys for understanding these issues and strategies to leverage multigenerational differences in ways that make companies stronger. The creative people strategies described throughout the book set the bar for a competitive advantage: engaged and committed employees.
The Travelers Gift: 7 decisions that determine personal success by Andy Andrews
David Ponder's lost his job, his confidence, and his will to live. And just when it seems that things can't get any worse, they do: his only child falls ill, and he's involved in a serious car accident. But a divine adventure that includes encounters with seven of history's most inspirational characters, among them Anne Frank, Abraham Lincoln, and Christopher Columbus, leaves him with a glimpse of life's big picture, and seven bits of wisdom with which to confront his future.
This thought-provoking book encourages readers of all ages to reach their full potential using these simple keys to success.
Unleashing Excellence: the complete guide to customer service by Dennis Snow and Teri Yanovitch
Gives practical tools and step-by-step guidance tailored to your company's individual customer service needs. Shows you how to navigate your teams through every step of the implementation process to achieve true customer service excellence. The book covers the training and education of your group, how to measure the quality of your service, how to build a culture of personal accountability, and how to recognize excellence and reward it. Fully revised to include updated information on the latest tools and best practices, as well as the stories and lessons learned from those organizations that have used the process described in the book.
Your Idea, Inc. 12 steps to building a million dollar business by Sandy Abrams
In this book, you will get the 12-step plan you need to make your new product or service a profitable reality. You will learn important skills for success, including how to: refine your idea to attract a target audience, research the competition, find the right manufacturer, create appropriate brand messaging, build buzz online and beyond, and work trade shows and conventions