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Frequently Asked
View AllWhat is my PIN?
Answer
By default, PINs are set to the last 4 digits of the phone number on your library card application. For example, if your phone number is XXX.555.1234, your PIN will be 1234. If you try the last 4 digits of your phone number, and it does not work, please complete the PIN Reset Form.
Why is my privilege expired?
Answer
The message usually means your library card has expired and it is time to renew your library card. This happens every 3 years to allow the library to update your information and make sure you are still in our service area. You may renew your card by visiting/calling any hometown library, or by contacting us.
How do I get an item I can't find in the catalog?
Answer
If you are unable to find an item in the library catalog, you can request that item be considered for addition to the library collection, or borrowed from another library, by using this form.
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